Google Cloud We cannot create your payment profile, error code OR-CBAT-15, please ask our support team for help

This is Gogplay. I don’t need to explain the functions of Google Cloud account too much. You can refer to the previous article for details. Since many businesses need to use Google API or Google Cloud settlement account, and as of January 2024, Google Cloud Accounts that open the settlement function will face very sensitive risk control obstacles.

Many people have tried countless times, but Google still prompts: Oops, something went wrong, this operation cannot be completed, please try again later [OR-CBAT-15];

To get started, please contact us

We were unable to create your payments profile, please contact our support team for help completing your free trial setup. As shown below

When we failed to enable billing (create a GCP billing account), we were prompted to contact Google Support for a manual appeal.

Then follow the prompts to contact the appropriate Google Cloud support team. Can this problem be solved?

here we come to find out.

Find your dedicated contact form through the GCP Help Center. After submitting all the information, the work order email is successfully created, as shown below

The manual customer service responded by email, asking to determine which payment information to use to use Google Cloud, and an error code appeared, as shown below

After responding to Google’s inquiry, I received the message that the information provided could not be verified and my billing account could not be activated, as shown below.

The work order case was closed by Google customer service, as shown below

The above appeal cases are for reference only and do not mean that everyone’s situation will be like this.

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